It’s been a volatile few weeks in the crypto and payments ecosystem space since the Silvergate crisis, Silicon Valley Bank collapse and even the depegging of a stablecoin $USDC. Despite the latest events, we remain committed to our users' feedback and prospects for crypto and payments innovation in the Philippines and beyond.
Introducing #BuildCoins, a continual two-way channel to connect, champion and integrate our users’ feedback into our product roadmap and development.
Key updates
New App Revamp
We've been slowly rolling out the new app revamp and we heard your clamors. You were confused with how to convert crypto on our new app and were asking if the feature was gone.
Rest assured, the convert feature is still here to stay. It has been renamed to ‘Buy/Sell’.
For more information, please watch this quick 10s tutorial on how to convert your crypto from PHP:
@coinsph_official Replying to @iambamskilicious We gotchu, fren! Here’s a quick tutorial on how to Convert Crypto to PHP 👌 #fyp #foryou #crypto #cryptok #cryptocurrency #turorial #howto ♬ original sound - desarae
Crypto Conversions to be excluded from Cash In Limits
For the past years, crypto conversions transactions were calculated in your cash in limits. Given how reactive the crypto market is, the calculation of crypto conversions would have restricted your transactions and trading behavior.
In response, converting cryptocurrency to Peso is no longer counted toward your limits.
Only transactions such as cashing in Pesos to your wallet, cashing out funds from your wallet to a non-Coins.ph account and receiving Pesos payments from another Coins.ph account will be counted towards your monthly cash in limits.
Transactions scenarios to be calculated towards your cash limits:
FAQ about cash in and out limits
Q: It’s 12 midnight PHT time. Why have my limits not been refreshed?
A: Our cash limits are refreshed on a rolling basis. To learn more about how it works, read “How are my daily, monthly and annual transactions limits tracked and refreshed?”
Q: I have reached my account limits. I want to transact at a higher volume. What do I need to do?
A: Please provide further verification (address, income source etc.) to increase your cash in and out limits. For example, users who have completed address verification would be able to enjoy up to PHP 400,000 in daily and monthly transaction limits and unlimited annual transaction limits. To find out in more details, please read How can I increase my daily transaction limits?
Recent Coins highlights
Free trading fees for BTC, ETH and USDT on Coins Pro
Our trading fees promotion will end on April 3rd, 2023. Tweet us if you want Coins to continue our free trading fees initiative.
Lowered our pricing to be the cheapest exchange and wallet in the Philippines
In the past months, we have been busy improving our spread and pricing for crypto trades and fees. For crypto users getting started on your journey and buying your first USDT and BTC, we are excited to share that we are the lowest in fees (after Binance that is).
You can read our community user’s article on how Coins.ph crypto prices compare to different local competitors.
Expanding from Philippines to the world
We have received a set of licenses from the Financial Services Commission (FSC) of Mauritius to expand Coins’ exchange and wallet globally.
We’re excited with building the future for crypto in Southeast Asia and globally, and we’re dedicated to creating powerful user experiences for you.
Tag us at #BuildCoins on Twitter, Tiktok, Facebook for features and product improvements you would like us to work on.
