5 Red Flags of Fake Emails & Phishing Scams: How to Spot a Scam

Stay alert and always verify the source of the emails you receive. Watch out for these 5 signs that an email is fake

Stay alert and always verify the source of the emails you receive. Watch out for these 5 signs that an email is fake, as scammers can pose as credible individuals or companies and send fraudulent emails leading to fake websites designed to steal your personal information.

This type of scam, known as phishing, can give unauthorized access to your accounts and put your security at risk.

1. Incorrect Sender Email Address

The sender’s email address is one of the biggest signs that an email might be fake. While the name may appear to be from a trusted company, a closer look at the email address will often reveal slight variations or misspellings. Be cautious and always double-check the sender’s email address.

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Tip: Official Coins.ph emails end with "@coins.ph." If the email address looks unfamiliar or incorrect, it’s likely a phishing attempt.

A phishing email often includes links that lead to untrustworthy websites designed to steal your personal information. Do not click on any link in a suspicious email. Always ensure you're on a legitimate site before entering any sensitive data.

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Tip: Coins.ph only uses official domains, such as https://coins.ph and https://pro.coins.asia. Avoid logging into your account through any email link.

3. Requests for Sensitive Information

Legitimate companies, like Coins.ph, will never ask for your password, OTP (One-Time Password), or other personal information via email. If an email asks for such details, it’s definitely a phishing attempt.

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Tip: If you receive an email requesting sensitive information, do not respond. Report it to Coins.ph immediately via help@coins.ph.

4. A Sense of Urgency or Threats

Phishing emails often create a sense of urgency, trying to make you act impulsively. They might claim you’ve won a prize that’s about to expire or warn that your account will be suspended unless you take immediate action. This tactic is designed to cloud your judgment.

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Tip: Coins.ph will never threaten to close your account without due process. If an email creates urgency, it’s likely a scam.

5. Suspicious Attachments

Emails from scammers may contain attachments that, when downloaded, can introduce malware or viruses. Be cautious about downloading attachments from unrecognized emails.

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Tip: In rare cases, Coins.ph may send attachments in PDF or DOC format. Avoid downloading any suspicious files, especially if they are .zip or .exe files.

What Should I Do If I Receive a Phishing Email?

If you suspect you’ve received a phishing email, take the following steps:

  1. Flag the email as spam or fraudulent.
  2. Report the suspicious email to help@coins.ph or contact us through the official app.

By staying vigilant and recognizing the red flags, you can protect yourself and help ensure that the Coins.ph community remains safe and secure.

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